Frequently Asked Questions
Everything you need to know about shopping with Fox Factory Vehicles.
How long does shipping take for my order?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I determine the right size for me?
Please refer to our comprehensive Size Guide located on each product page. Our apparel is designed with a modern fit; if you are between sizes, we recommend sizing up.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Affirm.
Can I track my package after it has shipped?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
Are your materials sustainably sourced?
At Fox Factory Vehicles, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled synthetic blends.